Connect your sales channels
We connect our central warehousing software with your sales channels to automatically sync orders to our picking and packing team. We support 17+ channels, including Amazon, Magento, Shopify, WooCommerce, BigCommerce, eBay, Etsy, Not on the High Street, and many others.
Packaging and delivery process design
We source the most cost effective sustainable packaging materials for your products. Economies of scale mean that we can get these materials cheaper than individual businesses because we buy in bulk. Then, we select your primary delivery partner for your business. We typically work with Royal Mail, DHL, DPD, UPS, USPS, Yodel, Parcelforce, FedEx, Hermes, and others! We also integrate with Seller Fulfilled Prime and Amazon Shipping.
We receive your merchandise
Because we're a Fulfilment House Due Diligence Scheme (FHDDS) approved company, we can receive goods from outside of the UK – direct from you or the manufacturer. Our Goods In team will receive your goods and then carefully unpack and scan your items. Inventory will be placed on barcoded shelving, ready for pickers to find the right products every time. A full log of accepted products will be created in our system to ensure accurate stock keeping, ready for your first order.
Picking with tremendous accuracy
Orders are carefully hand-picked by our picking team. Purchased items will be added to a queue, and our system will select an optimal route for our pickers to take and efficiently find your products. Items are scanned and carefully placed into a tote which is scanned and associated with an order. This guarantees accuracy at the earliest level of our order fulfilment process.
Packed and triple-checked
Our packing team has to scan each item to ensure that the right items are packed for each order. If the barcodes don't match, an order will not be sent out. We will also pack any additional promotional material you would like to include in the box. Packaging materials are carefully selected to ensure that your products look great and are delivered free of damage.
Warehouse storage
Our warehouse is humidity controlled with HEPA and UV filtration, has 24/7 live monitored CCTV (internal and external), monitored alarm with motion, window and door sensors, and anti-ram reinforced security gates. Products are either stored on pallets or specialist shelving within our fulfilment warehouse. Thanks to economies of scale, these advanced sustainable facilities are available to you on demand at a low cost.
Returns handling
Our returns team will efficiently and cost effectively handle your returned consignments. We can review products for damage and usage, and then return the products into your inventory if they meet your pre-agreed criteria. If the items are damaged or used, we can donate them to charity, return the items to you or dispose of the items.
See the cost savings...
Our ecommerce order fulfilment services come with simple pricing and no hidden fees, while our storage and fulfilment fees are flexible and discounted based on volume.